Tele Sales Executive – E commerce

Experience – Minimum 2 years in telesales.

Location – Surat

Salary Up to – 20,000 pm (Basis on interview process)

Job Description:

  • Calling existing leads (inquired customers)  to persuade them to purchase Apple products and services.
  • Answering Customer calls and assist them in purchase
  • Timely take follow ups to close purchase inquiry
  • Using sales scripts proffered by the company to drive sales and respond to customer inquiry.
  • Accurately recording details of customers’ purchase orders.
  • Successfully convert the leads into sales
  • Guide customers to choose Apple products as per inquiry
  • Probe customer to understand need and answer questions about products or the company
  • Ask questions to understand customer requirements and close sales
  • Guide customers to select right payment platform from available options
  • Pitch available offers and benefits provided by the company
  • Help customer to place an online order
  • Coordinate with concern team to process the order
  • Guide & Direct customers to choose IVENUS stores as per location
  • Developing in-depth knowledge of customer products and services to make suitable recommendations based on customers’ needs and preferences.
  • Continually meeting or exceeding daily and monthly targets with respect to call volume and sales.
  • Developing and sustaining solid relationships with customers to encourage repeat business.

Key skills required:-

  • Must be a Graduate.
  • Proven experience working as a telesales executive.
  • Proven track record of successfully meeting sales quota preferably over the phone
  • Proficiency in all Microsoft Office applications.
  • The ability to follow scripts.
  • Must be a fast learner in respect of technical gadgets , specially to learn about products and services and describe/explain them to prospects
  • Strong negotiation and consultative sales skills.
  • Excellent organizational and problem-solving skills.
  • Effective communication skills.
  • Cool-tempered and able to handle rejection
  • Exceptional customer service skills.

For more details call/ msg – 9712005457 

Job Category: Tele Sales Executive
Job Type: Full Time
Job Location: Surat

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