Experience – Minimum 1 year of experience in Laptop repairing / Technical support role
Location – Surat
Education – B. Tech / BCA / B. E&C
Salary Up to – 20k (No bar for Deserving Candidates)
- Provide remote support or onsite support to residential customers.
- Diagnose and troubleshoot Apple computer and iOS hardware and software.
- Perform repairs on Apple computers and software.
- Initiate, document, and update our Customer Relationship Management (CRM) system.
- Address repairs based on a work queue system.
- Communicate with customers regularly (diagnosis, solutions, options, ready for pick-up, etc.)
- Maintain a clean work area at the end of the day.
- Laptop Repair Knowledge.Responsive, attentive to detail, and able to communicate effectively
- Desire to work within a team, and the ability to work independently
- Excellent technology problem-solving skills and ability to stay current on the best solutions
For more details call/ msg : 9726969666 | 9712005857