Mac Technician

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JOB DESCRIPTION

Experience – Minimum 1 year of experience in Laptop repairing / Technical support role

Location – Surat

Education – B. Tech / BCA / B. E&C

Salary Up to –  20k (No bar for Deserving Candidates)

Required Criteria:

  • Provide remote support or onsite support to residential customers.
  • Diagnose and troubleshoot Apple computer and iOS hardware and software.
  • Perform repairs on Apple computers and software.
  • Initiate, document, and update our Customer Relationship Management (CRM) system.
  • Address repairs based on a work queue system.
  • Communicate with customers regularly (diagnosis, solutions, options, ready for pick-up, etc.)
  • Maintain a clean work area at the end of the day.
  • Laptop Repair Knowledge.Responsive, attentive to detail, and able to communicate effectively
  • Desire to work within a team, and the ability to work independently
  • Excellent technology problem-solving skills and ability to stay current on the best solutions

For more details call/ msg : 9726969666 | 9712005857

Job Category: Mac Technician
Job Type: Full Time
Job Location: surat

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